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Lead Times
Our lead times are running 4 to 4-1/2 weeks on most holsters and custom items. Most belts ship in 5 to 7 days with the exception of belts ordered with custom buckles or tooled and carved. Those belts usually ship within 2 weeks.
Warranty
We stand behind our work. Our products are guaranteed for life against defects in materials or workmanship.
Return Policy
If you are not 100% satisfied with your purchase you may return it within 30 days in the same condition that you received it for a full refund less any shipping charges. Please contact us prior to returning the item for a return authorization number.
Custom Work
We do accept custom orders. Email charles@tuckerandbyrd.com to discuss your particular requirements.
Holster Fit & Break-in
We build our holsters tight and molded to the gun. Your gun might feel a little too tight at first. We recommend drawing and reholstering your unloaded weapon forty to fifty times and then leaving the gun in the holster overnight for optimum fit. We do not recommend storing your gun in the holster.
Leather Care
We build hand boned, hand fitted holsters. They are treated with our proprietary blend of oils when we build them. You should not have to apply any sort of oil or conditioner to the leather for at least a year or two. When you think the holster needs oiling, wait a year and then apply a very light coat of neatsfoot oil to the leather with your finger. Over oiling your holster will result in the holster losing it's shape and rigidity rendering the holster unusable.
Dealer Program
We do supply a limited number of dealers. If your company is interested in stocking our products please contact us for more information.
